Discounts, process improvements and training help Landscape Forms cut costs

Bewildering array of fees and assessments

Our client, Landscape Forms, provides an extensive line of products from its manufacturing facility and corporate office in Kalamazoo, MI. The company partners with leading design professionals to engineer and manufacture everything from ash urns, planters and umbrellas to transit shelters.

In a corporate culture that values talent, the manufacturer brought in cost-reduction experts with Expense Reduction Analysts (ERA) to evaluate expenses related to its merchant card fees.

As any business owner knows, merchant card fees involve a bewildering array of dues, fees, network charges, assessments and mark-ups.

 More transactions qualify for low rates

ERA Consultants with industry expertise are adept at analyzing interfaces and gateways, evaluating processor contractors, negotiating competitive fees, and identify and managing the controllable portion of the interchange. ERA solutions often involve both technology-based and cost- saving recommendations.

For example, ERA experts lowered Landscape Form’s merchant card fees through a combination of negotiating improved discount rates, introducing a new Internet Virtual Terminal (IVT) with more capabilities, and training staff how to capture more data at the point of sale.

 After seeking ERA assistance, Landscape Form’s discount rate improved from less than 50% of transactions to more than 96%.

“ERA has been a great help and their audit process keeps our savings on track.”

Conrad Sutter, CFO Landscape Forms, Inc.

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