ERA Delivers Incremental/Sustainable Savings of $4.3 Million

 

Overview

Suddenlink Communications is the seventh largest cable system operator in the US, supporting the information, communication, and entertainment demands of more than 1.5 million residential and commercial customers. In 2011, Suddenlink was searching for a partner to compliment its internal capabilities with strategic insight and “expertise” to deliver meaningful and sustainable savings and provide best practices in the area of vendor selection and management. ERA was selected in May 2011 and the partnership began.

 

The ERA Difference

ERA is a partner who leverages their knowledge, market insights, and provides alternative solutions based on “best practices” that delivers incremental and sustainable value. The ERA process of discovery, analysis, recommendation, implementation, optimization, and monitoring is viewed as “uniquely different”. Suddenlink was able to leverage ERA resources and expertise to drive sustained improvements in vendor service quality and pricing. The company values ERA as a trusted advisor, indirect expense “specialist” and client advocate.

 

Benefits to Suddenlink

• Access to “insider knowledge” of suppliers/vendors

• Limited impact on business operations

• Sustainable savings through ongoing cost management and optimization techniques

• Process simplification and standardization

 

“ERA is uniquely different from any other expense reduction firm or our own internal resources. They provide a preliminary assessment and strategy for reducing expenses. Their process is consistent and we appreciate their long-term view. We did not have the resources, expertise or time to deliver the savings and understanding of best practices that ERA could provide.

Thanks to ERA, we found sustainable and tangible savings without having to invest in large corporate functions. They are a true partner and trusted advisor” - Jim Fox, SVP and Chief Accounting Officer, Suddenlink Communications

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