ERA - Case Studies

Vosges Haut-Chocolat uses savings in packaging and merchant card fees to continue rapid growth

ERA recommendations are in keeping with the company's environmental commitments

Savings Category: Merchant Card Fees, Packaging
Industries: Retail

Vosges Haut-Chocolat produces gourmet chocolate confections from its 100% wind-powered factory in Chicago. It sells its products in corporate-owned “Purple House” boutiques in Chicago, New York City and Las Vegas; in high-end department and grocery stores; and on the Vosges Haut-Chocolat website.

"Green" growth

The business is expanding rapidly, with a three-year growth rate estimated at nearly 40%, and takes great pride in being “green.” For example, several of the company‟s retail outlets are powered by renewable energy and the company‟s packaging materials contain at least 60% post-consumer content. Both the growth and green factors were in the mix when Vosges Haut-Chocolat decided to work with Expense Reduction Analysts (ERA). The company knew ERA experts could uncover “hidden funds” for expansion and provide recommendations in keeping with its environmental commitments.

With the client under contract to its merchant card fees processor, ERA Consultants used their industry expertise to negotiate more attractive pricing and implement cost-saving process improvements. ERA packaging supplies experts found savings while maintaining the client‟s focus on green products and supplies. Consultants recommended consolidating shipments; negotiated price reductions for boxes, supplies and freight; and improved ordering processes that also cut down on the number of invoices.

About the client

Vosges Haut-Chocolat makes premium chocolates that incorporate the indigenous spices, flowers, roots, herbs and liqueurs founder and Le Cordon Bleu graduate Katrina Markoff discovered while traveling the world.

“Sweet savings! Thank you, ERA.”
Bret Lorenc, CFO, Vosges Haut-Chocolat

Client Manager

Eric Flasck
Eric Flasck has 18 years of consulting and operating experience working with C-level executives in Fortune 1000 companies in the U.S., Europe, Asia and South America. Throughout his career, Flasck...

Project Team Leader

Scott Knop
Scott Knop is an operations management professional with more than 20 years of experience as either Director or Manager of Materials & Logistics, Production Support and Production & Inventory...

Summary of Savings

Merchant Card Fees12%